Privacy Policy

This Privacy Policy explains how Helix Billing, LLC ("Helix," "we," "us") collects, uses, and protects information you provide through helixbilling.com (the "Site"). This is a general website privacy policy and is not legal advice. Please do not submit protected health information (PHI) through any form on this Site.

Information we collect

• Information you provide: name, work email, phone number, practice name, specialty, and any details you include in a form or message.
• Usage data: pages visited, referring URLs, device and browser type, collected via cookies and analytics tools.

How we use information

• To respond to inquiries, schedule consultations, and prepare proposals.
• To provide, improve, and secure our services and Site.
• To send requested communications, such as newsletters you opt into (you may unsubscribe anytime).

How we share information

We do not sell your personal information. We may share it with service providers (e.g. hosting, analytics, CRM) who process it on our behalf under appropriate confidentiality and security obligations, or where required by law.

Cookies & analytics

The Site uses cookies and analytics services (such as Google Analytics) to understand traffic and improve the experience. You can control cookies through your browser settings.

Data security

We use administrative, technical, and physical safeguards — including encryption in transit (TLS) — designed to protect information submitted through the Site. No method of transmission is 100% secure.

Your choices

You may request access to, correction of, or deletion of personal information you have provided by contacting us at privacy@helixbilling.com. Depending on your state, you may have additional rights.

Contact

Questions about this policy? Email privacy@helixbilling.com or call (888) 435-4900.